Advanced Security and Protection Monitoring System for Large Retail Distribution
Brief
Develop a method and a tool for monitoring the level of protection from security risks for an important company operating in the Large Retail Distribution sector (Italian acronym GDO – Grande Distribuzione Organizzata).
The security assessment had to take into account both the structural and plant characteristics of the sites and the management and organisational measures implemented
Project challenge
- To develop a tool that could be applied to more than 100 sites, taking into account their specificities and similarities.
- Provide a risk monitoring tool that is easy for area managers to use, ensuring speed and efficiency at all monitoring stages.
Solution
For this purpose, a software tool was developed with the following characteristics shown in the table.
| Requirement | Adopted design solution |
User ease of access and availability
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| Ease of data collection
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| Objectivity and uniformity in data collection
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| Immediate processing of data |
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| Data processing carried out by means of adequate and coherent models
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| Effective presentation of results in a manner that responds to the user’s needs |
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Execution phases
STEP 1 – Definition of the Check-list
Following completion of initial data collection, the checklist was developed by the project team led by NIER security experts. After the release of a first draft, a joint final revision was undertaken by the working group.
STEP 2 – Development of the risk model
The development of a risk model to capture plant facility-related, structural and management aspects was completed in stages:
- Algorithm development
- Allocation of importance weighting
- Preliminary field test
- Software tool development
STEP 3 – First execution of the risk assessment
In this phase, NIER supported the Client during the first monitoring campaign, firstly by training and coaching area managers, and secondly by providing a help desk and technical assistance service for software functions.
STEP 4 – Reporting
At the end of phase 3, NIER proceeded with the data analysis and implementation of the reporting dashboard and issued the final report.
Achieved results
NIER satisfied the client’s expectations and requests, implementing a software that provides for:
- the collection of field data, taking into account their high number and the need to ensure objectivity and uniformity in data collection
- data processing that is rapid and carried out using appropriate and consistent models
- reporting phase, which returns results in an effective format with respect to the user’s needs.